Bee Support

Questions, problems or ideas about Bee?

We aim to respond within three business days.

Frequently Asked Questions

How do I use Bee with my partner?

Open Your Hive and tap Invite your partner, then share the code. Your partner chooses I have an invite code when they open Bee. Each phone saves entries right away, even offline, and syncs when it is back online. If two phones change the same entry, the latest change is kept.

How does handing over care work?

Tap Hand over care in Your Hive. The other parent sees what matters right now, and when care comes back to you, Bee shows what happened while you rested.

Will a running timer stop if I lock my phone?

No. Timers keep running when you lock the phone or close Bee. Open Bee to switch side, finish or correct it. Every entry can be edited later from History.

How do I move Bee to a new phone?

First choose Continue with Apple in Profile on your current phone. On the new phone, tap Used Bee before? Sign in, and use the same Apple ID.

How do I export or delete my data?

Go to Profile → Privacy & data. You can export your data, delete it from this phone, or delete your account.

Bee is not a medical service and cannot answer health questions. If you are concerned about your baby's health, contact your doctor, midwife or local health service. In an emergency, call your local emergency number.